PH96 offers Privacy Policy
Your personal information deserves careful handling. This policy explains how PH96 collects, uses, stores, and protects account data for Philippine users.
Why Choose [PH96](https://ph96login.asia) How Is Your Information Protected?
Review the core safeguards used to support account privacy, secure access, and responsible data handling.
Secure Encryption
Recognised security protocols help protect personal, account, and payment details during transmission. Users should also maintain strong login and fund passwords and never share them with anyone.
No Sale of Personal Data
Personal information is not sold to third parties. Data is used only when needed to operate services, process account requests, meet security requirements, and provide support, subject to applicable terms.
Control Over Your Details
You may contact customer support to request corrections to eligible account information. Certain records may need to remain on file for security, transaction review, legal, or operational purposes, while data no longer required is securely removed.
Protected Server Storage
PH96 uses established security protocols and year-round technical monitoring to help protect account and personal information. No online system is completely risk-free, so members should also secure their login and fund passwords.
Data Protection Principles
Personal information is handled transparently and only for relevant platform, account, payment, security, and support purposes. Data practices remain subject to applicable Philippine requirements and the full privacy terms.
Privacy and Account Support
Customer service is available 24/7 for questions about account privacy, personal information, and security. Use the support channel shown on the platform; identity verification may be required before account details are discussed.
01Introduction
Welcome to PH96. This privacy policy explains what personal information may be collected, why it is used, where it may be retained, and how reasonable safeguards help protect it. We recognise account privacy as an important right for every user.
Please review this policy carefully before registering or using the platform. By continuing to access the services, you acknowledge the data practices described here, subject to applicable Philippine laws and the current terms.
This policy applies only to the platform and its services. For account privacy or data protection questions, return to PH96 or contact us [email protected]through the following email address.
Protecting player information is a core priority. Privacy procedures and security controls are reviewed regularly and may be updated when legal, operational, or technical requirements change. Gaming services are for adults aged 21 and above; always play responsibly.
02Information We Collect
Certain details may be requested when you create an account, complete verification, use payment features, or ask for support. The categories below summarise the information that may be processed.
| Information Category | Examples | Requirement |
|---|---|---|
| Identity Information | Name, date of birth, and identity verification details when required | Required when requested for verification |
| Contact Information | Email address and 10-digit Philippine mobile number beginning with 9 | Required when requested for verification |
| Financial Information | Mobile wallet and bank account details | Required when requested for verification |
| Technical information | IP address, browser, and device model | Collected automatically |
| Gaming information | Betting history and win-loss records | Collected automatically |
| Preference information | Favourite games, language preferences, and notification settings | Optional |
[PH96](https://ph96login.asia) collects only the information needed to provide its services. Unnecessary information is not collected.
03How We Collect Information
PH96 collects user information through several methods. Each method is outlined below.
- Information provided directly: Information you provide when completing the registration form, updating your profile, or completing KYC checks.
- Transaction information: Payment details are recorded automatically when you make a deposit or withdrawal.
- Technical information: When you access the platform, your device details, browser information, and IP address may be collected automatically.
- Information collected through cookies: Cookies may be used to improve your experience when using the website.
- Contact Support Information may be retained when you contact support through live chat or email.
- Gaming Activity Details about your gameplay, including the types of games you access, session times, and wager amounts.
We collect personal information only with an appropriate legal basis, including your consent where required. You will be informed when consent is needed before data is submitted.
04How We Use Information
Information collected through PH96 is processed only for specific, legitimate purposes connected with account access, payments, gaming services, security, and regulatory responsibilities.
- To create and manage your account, confirm your details, and complete any required identity checks.
- To process deposits, withdrawals, bonuses, and related transaction records through supported payment channels.
- To maintain and improve gaming services and provide a more relevant player experience.
- To detect and prevent fraud, money laundering, account misuse, and other unlawful activity.
- To send essential service notices, security alerts, and information about promotions or offers where permitted.
- To meet legal and regulatory obligations and respond to valid requests from courts, regulators, or government authorities.
- To support responsible gaming measures for Philippine adults aged 21 and above.
- To diagnose technical issues, protect account access, and maintain platform security.
We do not sell personal information to advertisers or market research firms. Contact support if you have questions about how your data is collected, used, stored, or protected.
05Information Sharing Policy
Our privacy approach recognises that your personal information belongs to you. We limit third-party disclosure to what is reasonably necessary for legitimate services, security, payment processing, or legal compliance.
We do not sell your personal data or disclose it to third parties for their independent advertising purposes.
Information may be disclosed only in limited circumstances, including the following:
- Payment Service Providers To supported payment providers, such as GCash, Maya, GoTyme, GrabPay, QRPH, or USDT channels, only when needed to verify or complete a transaction.
- Law Enforcement Authorities: When disclosure is required by a valid court order, government directive, regulatory obligation, or applicable law.
- KYC Verification Providers: Licensed organisations engaged to confirm a user’s identity.
- Technology Partners: Service providers contracted to support secure website operations and administration.
All third parties listed above must process your information under strict confidentiality obligations required by PH96.
06Cookie Policy
We use cookies to improve your browsing experience. Cookies are small text files saved in your browser.
- Essential Cookies: These cookies are required for secure login sessions and core security functions. Disabling them may prevent the website from working properly.
- Functionality Cookies: These cookies remember your language selection, preferences, and website settings.
- Analytics Cookies: These cookies help us understand website usage through anonymised analytics.
- Marketing Cookies: These cookies support personalised offers and can be disabled through your cookie or browser settings.
You may manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some website features.
07Data Retention Period
Personal information is retained only for as long as necessary. Account records are stored securely while the account remains active.
| Information Category | Retention Period |
|---|---|
| Account Information | Five years after account closure |
| Transaction records | At least 7 years where required by law |
| Identity verification documents | Five years after account closure |
| Customer support conversations | 2 years |
| Session activity logs | 90 days |
| Marketing preferences | Until you withdraw your consent |
Once the applicable retention period ends, we securely delete or anonymise the information. Certain records may need to be kept longer to meet legal or regulatory requirements.
08Your Privacy Rights
As a PH96 user, you have rights over your personal information. The sections below explain how you may access, correct, delete, restrict, or request a copy of eligible data, subject to applicable law.
Right to access
You may ask what personal information we hold about you and request access to an eligible copy.
Right to correction
You may request updates when your personal information is inaccurate, incomplete, or no longer current.
Right to deletion
You may ask us to erase eligible personal information unless we must retain it for legal, security, dispute, or regulatory purposes.
Right to restrict processing
You may request that we limit how your information is used for specific purposes, where applicable.
Right to data portability
You may request a copy of your personal information in a commonly used, portable format.
Right to Object
You may object to the use of your personal information for direct marketing or profiling.
To exercise any of these privacy rights, [email protected]contact our support team by email. We aim to respond within 30 business days, subject to identity verification and applicable requirements.
09Privacy for Persons Under 21
The PH96 platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from minors.
If we discover that a person below the permitted age created an account, we will promptly close the account and delete the information collected, where legally allowed.
Age and identity checks may be required during registration or account verification. A parent or guardian who believes a minor has registered should contact customer support immediately. [email protected]through the following email address.
10Third-Party Services
Selected third-party services may support platform operations and service quality. These providers maintain their own privacy policies and data-handling practices.
- Payment Service Providers Payment providers for channels such as GCash, Maya, GoTyme, GrabPay, QRPH, and USDT apply their respective security and privacy standards.
- Game Providers Information shared with licensed game developers is handled according to applicable agreements and security requirements.
- Identity Verification Services Specialist service providers may assist with identity and account verification when required.
- Analytics Tools Anonymous or aggregated data may be analysed to improve site performance, usability, and service reliability.
Third-party service providers are contractually required to process personal information only for authorised purposes and in line with their service obligations.
11Security Measures
We use layered technical and organisational safeguards to protect account privacy and personal data against unauthorised access, loss, misuse, or disclosure.
- Encrypted Connections Sensitive information is protected using 256-bit encryption during supported data transmission and storage processes.
- Security Verification An added verification step helps protect account access during login and password recovery.
- Network Protection Protective controls help reduce unauthorised access and suspicious connection attempts.
- Ongoing Security Reviews Security measures are reviewed and maintained to support the integrity of personal information.
- Continuous Monitoring Potentially suspicious account activity may be identified and restricted for further verification.
- Protected Data Backups Protected backup procedures help preserve necessary account information and support data recovery.
If a security incident affects personal data, PH96 will assess the issue and provide notices when required by applicable rules.
12Changes to This Policy
This privacy policy may be revised when practices, services, or legal requirements change. Material updates will be communicated through an appropriate notice before they take effect whenever required.
- Major changes may be announced through verified contact details, such as the email address or mobile number linked to your account.
- Minor revisions may be posted directly on this website.
- Each updated policy will clearly show its effective date.
- Continuing to use the platform after an updated policy takes effect indicates acceptance of the revised terms, subject to applicable law.
For current privacy information or account assistance, visit PH96. [email protected]through the following email address.
Please review this page regularly to stay informed about current account privacy and data protection practices.
Your Privacy MattersStart Exploring
Review how we handle account information, then register when you are ready and explore the available games responsibly. For Philippine adults aged 21+ only.
For Philippine adults aged 21+ only. Set a budget, never chase losses, and play responsibly.
