Return to PH96 Terms and Conditions

01General Terms

By accessing, registering with, or using any service on PH96, you confirm that you have read, understood, and accepted these terms. The platform operates under a Philippine gaming licence issued by PAGCOR. You must be at least 21 years old and ensure that online gaming is lawful in your location.

These terms form the agreement between the platform and each user. Review the applicable game rules, payment requirements, bonus conditions, and user policies before participating. The terms may be revised when operational, legal, or security requirements change, with updates published through the appropriate platform notice. Continued use after an update constitutes acceptance of the revised terms.

You are responsible for confirming that online gaming is lawful in your location and for following all applicable Philippine and local regulations. Access or use the platform only where permitted by law.

02Account Registration

Provide accurate, current, and complete account details. Registration information that is false, misleading, duplicated, or unverifiable may result in account restrictions, review, or closure under these platform terms.

• Only one account is allowed per person. Additional or duplicate accounts may be restricted after review.
• Keep your username, login password, and fund password private and secure. Change your passwords regularly and never use credentials that are easy to guess.
• Do not disclose or share your account details with anyone. Activity completed using your valid credentials may be treated as authorised account activity.
• Accounts are personal and may not be sold, assigned, transferred, or operated on behalf of another person.
• Registration requires a valid 10-digit Philippine mobile number beginning with 9. A valid email address may also be added and verified for security notices, password recovery, and account support.
• Report any unfamiliar login, transaction, or betting activity to customer support immediately. Secure your credentials and update your passwords if you suspect unauthorised access.

Additional documents or identity checks may be requested to protect the account and verify payment details. Deposits, withdrawals, or other account functions may remain pending or restricted until the required review is completed.

03Age and Eligibility

Gaming services are strictly for adults aged 21 and above. Underage registration, access, betting, or participation is prohibited. Play responsibly and only with money you can afford to lose.

PH96 may request a valid government-issued ID to confirm that a player is aged 21 or above. Accounts containing false age or identity details may be restricted or closed in line with the platform terms and applicable law.

04Deposits and Payments

Available deposit channels may include GCash, Maya, GoTyme, GCashQR, GCASHPAY2, GrabPay, QRPH, USDT, GCASHPAY QR, GCASHPAY, and MayaQR. Options and PHP limits can vary, so check the Member Centre before submitting a payment.

• Use only a verified payment method registered in your own name.
• Deposits made through another person’s bank account, wallet, or payment details may require additional verification or be rejected.
• Deposit requests follow a streamlined checking process. Processing speed can vary, so monitor the payment status in your account and contact support if assistance is needed.
• Review the amount, payment-provider charges, and current deposit conditions before confirming a transaction. Do not assume that every channel is fee-free.
• Never deposit with borrowed money, loan proceeds, or funds needed for daily expenses. Gaming is strictly for adults aged 21+ and should remain within an affordable entertainment budget.

05Withdrawal Policy

Account or identity verification may be required before a withdrawal can be completed. Available PHP limits and processing status are shown in the Member Centre, while additional checks may affect completion time.

• Choose an available withdrawal channel displayed in your account. The payment name and account information must match your verified details, and the system may request further checks where necessary.
• Any applicable bonus turnover must be completed before related funds can be withdrawn. Requirements differ by promotion, so review the current offer rules before joining or requesting a payout.
• Withdrawal limits may depend on account status and the options currently displayed in the Member Centre. VIP benefits and limits are subject to the live programme terms.
• A withdrawal may be placed under review when unusual activity, mismatched payment information, or possible policy abuse is detected. Processing can resume after the required checks are completed.
• Withdrawals that require additional identity or payment verification may take longer to process. Submit accurate account information and respond promptly to verification requests.

Fees can vary by payment channel or provider. Check the amount shown before confirming a withdrawal, as external provider charges may apply and can change without notice.

06Bonuses and Promotions

Available promotions may include a new-member Lucky Golden Egg worth ₱2.96–₱996, cashback of 9%–96% on the first three valid deposits, payment bonuses, rebates and selected free spins. Every offer has separate eligibility, wagering, claim and validity rules, so check the current promotion page before joining.

• The new-member welcome rewards are limited to eligible new users, and each qualifying account may claim each reward only once.
• Bonus claim periods and completion deadlines vary by promotion. Review the live offer terms for the applicable validity period before accepting any reward.
• Wagering requirements are not the same for every promotion. For example, the Lucky Golden Egg currently requires 1× turnover before withdrawal, while other rewards may follow different conditions shown on their respective offer pages.
• A bonus balance may only be withdrawn after all applicable turnover, verification and promotion requirements have been completed.
• Promotions cannot be combined unless the relevant offer rules clearly allow members to use them together.
• PH96 may withhold or cancel rewards when there is reasonable details of duplicate accounts, false information, coordinated play, promotion abuse or another breach of these platform terms.

07Gaming Rules

Game results are determined under the rules and systems of the relevant game provider. Members should review the instructions, paylines, payout information and round rules displayed inside each game before placing a bet.

• A connection failure does not automatically void a game round. The platform will first review the recorded game history; if a round ended prematurely, it may resume after the member logs in again, subject to the provider’s recorded result and rules.
• If a displayed result or settlement appears incorrect, save the game name, round details, time and any available screenshots, then contact customer support for review.
• Accounts may be restricted, suspended or closed when a member breaks game rules, uses misleading information, operates duplicate accounts or attempts fraud, collusion or system manipulation.
• Live Casino rounds are settled according to the provider’s table rules and recorded game result. Any dispute will be reviewed using the available round history and applicable provider rules.
• Members must keep their login details confidential and must not share or transfer an account. Suspicious simultaneous access from multiple devices may trigger security checks or temporary restrictions.

Games may be paused, removed or made temporarily unavailable for maintenance, provider updates, security reviews or technical reasons. Availability is not guaranteed, and service interruptions do not automatically qualify for compensation.

08Prohibited Activities

Prohibited conduct includes underage participation, account sharing, duplicate accounts, false identity or payment details, collusion, fraud, money laundering, bonus abuse and attempts to interfere with platform systems. Violations may lead to permanent account closure, withheld transactions pending review and reporting where required by law. Gaming is strictly for adults aged 21 and above; play responsibly and never wager money needed for essential expenses.

• Do not create multiple accounts or access an account belonging to another person.
• Bonus abuse, coordinated claims, and other forms of bonus hunting are prohibited.
• Accounts must not be used for money laundering, unlawful transfers, or any other illegal financial activity.
• Using automated bots, scripts, or unauthorised software to play games is not allowed.
• Do not knowingly exploit a game error, technical fault, or system bug.
• Threatening, abusing, or harassing another user is strictly prohibited.
• Never attempt to upload viruses, malicious code, or other harmful material to the platform.

09Account Closure Policy

The platform may temporarily suspend or permanently close an account without prior notice in any of the following circumstances.

• The user has breached these terms, game rules, or related user policies.
• The user has submitted false information or is suspected of identity fraud.
• The account is linked to suspicious or potentially unlawful financial transactions.
• Account action is required by a court order, government directive, or applicable law.
• The account has remained inactive for more than 12 months.

You may request account closure at any time. Before closure, eligible remaining funds may be withdrawn after verification and completion of applicable requirements, unless the account is restricted because of a rules violation or legal obligation.

10Responsible Gaming Review

PH96 treats gaming as entertainment, not a source of income. Play only if you are aged 21 or above, set a budget you can afford, and stop whenever gaming is no longer enjoyable.

• Set practical daily or monthly deposit limits based on your personal entertainment budget.
• Never chase losses by increasing your stakes or continuing to play beyond your planned limit.
• If you need a break, request self-exclusion for an available period from 24 hours to six months, subject to the current account controls.
• If gaming is causing stress, debt, or difficulty controlling your play, stop immediately and seek confidential support from a qualified professional.
• Get practical guidance from the PH96 responsible gaming page, including support options for adults aged 21+.

11Privacy and Security Policy

We apply appropriate safeguards to protect personal information and do not sell user data to third parties. For full details, please Privacy and Security Policy read our Privacy and Security Policy.

• Personal information is processed only for legitimate platform services, account administration, security, payments, and legal compliance.
• Payment details are handled using applicable security controls designed to protect account and transaction information.
• Information may be disclosed to competent authorities when required by applicable law, regulation, or a valid legal order.
• You may contact customer support to request a review, correction, or permitted deletion of your personal information, subject to legal and operational retention requirements.

12Changes and Updates

PH96 may revise these terms when necessary. Material updates may be posted on the website or sent through the registered email address or mobile number linked to the account.

Continued use of the platform after revised terms take effect indicates acceptance of those changes. Members should review this page regularly before placing bets, making payments, or joining promotions.